Desktop Support Engineer - L1 Jobs in Mumbai

Desktop Support Engineer - L1

Location: Mumbai , Maharashtra
Experience: 1 to 3  Years
Salary: Rs. 100000 to 250000 (Year)
Job type: Full Time

This job is expired

Company Details

CMS IT Services Pvt. Ltd.

Mumbai, Maharashtra

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Skills Required

Trouble Shooting,configuration,installation,outlook,scanner,printers

Qualification Required

Any Graduate

Job Details

Sub Location: Kurla,Mahape,Thane,Colaba,Bandra,Santacruz,Powai,Nariman Point. Desktop Level 1 • First Level support for all Desktop calls • Escalation and coordination with vendor and data center support for physical replacement (where applicable pending access and service contract provided by client) • Installation of Std. Wintel Desktop Operating Systems • Should be familiar with Desktop concept in an active directory environment. • Installation of Std. Non-Wintel Desktop Operating Systems • Email client configuration/Outlook • Troubleshooting on Non-Wintel Desktop Operating Systems • Configuration of printer drivers for local and network printers on the desktops • Knowledge of LAN crimping • Provide on -site support for Customer approved patch/anti-virus updates through Central Antivirus Console / Central Patch Distribution Software • Backup Management based on built-in tools • Support for local area network issues (LAN), DHCP client - (Limited to configuration issues- No support for LAN devices) • Resolve Hardware problems or Escalate hardware problems for desktops to Suppliers

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