IT Service Desk Engineer
Location:
Mumbai , Maharashtra
Experience: 1 to 4 Years
INRSalary: Negotiable
Job type: Full Time
2020-10-06
CMS IT Services Pvt Ltd.Company Details
CMS IT Services Pvt Ltd.
Skills Required
- Monitor The Service Desk Tool For Open And Pending Tickets Raised By End Users Receive Incidents, Service Requests, Queries, From End Users Through One Of The Agreed Modes Of Communication
Qualification Required
- Provide A Single Point Of Contact For The Agreed It Infrastructure Management Services Develop And Maintain Service Desk Operational Procedures And Processes
Job Details
- Maintain Help Desk / SPOC operational processes and procedures Generate various MIS reports as per requirements from time to time available directly from the Service Desk tool. Desired Candidate Profile Bachelors Degree/Diploma from Govt. approved university 1-4 yrs relevant experience. Apply now.