Software L1 Support Engineers
Location: ,
Kakkanad , Kerala
Experience: 1 to 4 Years
INRSalary: Negotiable
Job type: Full Time
2020-02-10
Empress InfoTech Empress Cybernetic Systems P Ltd. 3rd Floor, Carnival Phase Ii Building, Infopark, Kakkanad, Kochi - 682042Company Details
Empress InfoTech
Skills Required
- Knowledge Of Software Implementation And Server/desktop/network Administration. Good Knowledge Of Windows, Linux And Mac Operating Systems. Knowledge In Microsoft Sql Server.
Qualification Required
- Excellent Written And Verbal Communication Skills. 1+ Years Of Experience In Software And Technical Support. Excellent Troubleshooting, Diagnostic And Analytical Skills.
Job Details
- Willingness to work on rotational 24/7 shifts.
Knowledge of Cloud services such as AWS, Azure, GCP. Certification will be a plus. RESPONSIBILITIES : Provide software application support for our international clients. Provide Production support for web-based applications developed in .net or java. Resolve, document and track technical issues to ensure timely resolution to customer problems or elevate to a higher level of requests are outside of the scope of competence. You will be working collaboratively with a highly talented team of technical support engineers in India and in the US to deliver software support services to customers around the globe. eMail your resume before 15th Febraury 2020.