Free Internship in Thrissur

Software L1 Support Engineers

Location: , Kochi , Kerala
Experience: 1 to 3  Years
Salary: Negotiable
Job type: Full Time

This job is expired

Company Details

Empress InfoTech

Empress Cybernetic Systems P Ltd. 3rd Floor, Carnival Phase Ii Building, Infopark, Kakkanad, Kochi - 682042

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Skills Required

    Resolve, Document And Track Technical Issues To Ensure Timely Resolution To Customer Problems Or Elevate To A Higher Level Of Requests Are Outside Of The Scope Of Competence.

Qualification Required

    Provide Software Application Support For Our International Clients. Provide Production Support For Web-based Applications Developed In .net Or Java.

Job Details

    You will be working collaboratively with a highly talented team of technical support engineers in India and in the US to deliver software support services to customers around the globe. REQUIREMENTS :- Excellent written and verbal communication skills in English. 1+ years of experience in software and technical support. Excellent troubleshooting, diagnostic and analytical skills. Knowledge of software implementation and server/desktop/network administration. Good knowledge of Windows, Linux and Mac Operating Systems. Knowledge in Microsoft SQL Server. Willingness to work on rotational 24/7 shifts. Knowledge of Cloud services such as AWS, Azure, GCP. Certification will be a plus. If you are interested in this position, email your resume to receive it on or before 15th March 2020.



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About Company

Empress Infotech is one of the foremost providers of world-class Information Technology solutions and next generation software products and services. We pride ourselves on delivering smart, flexible, and reliable products and services to our customers and exceeding their expectations.

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